selot Privacy Policy
This page describes what we collect when you use selot and how we keep that data protected. Our approach prioritizes your privacy — we collect only what is necessary to verify your identity, process your payments, and deliver our service in compliance with applicable law.
We at selot do not sell or share your personal information with advertisers or third parties outside what is required for payment processing or regulatory compliance. Your account data — email, name, ID number, transaction history — is encrypted in storage and in transit. You have the right to request access to your data, ask us to delete it (within legal limits), and object to certain uses.
Read on to understand what we collect, how we use it, where it sits, and what control you have over your information on our platform.
What We Collect and Why
Personal Information on selot
When you register an account on selot, we collect your email address, full name, date of birth, and national ID number. We use this information to verify your identity (Know Your Customer), comply with anti-money-laundering regulations, and prevent fraud. We do not use your data for marketing unless you explicitly consent.
During the deposit process on selot, we collect information about your payment method — the name on your bank account or e-wallet, the account number, and transaction history. This allows us to process deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-walletWe store this securely and only share it with our payment processors and banks as necessary to complete your transaction.
We also collect information about your usage on selot — which games you play, which predictions you place, your login times, and your device type (Android or iOS). This data helps us identify technical issues, prevent fraud, and understand how our platform is used. We do not use this data to build marketing profiles or sell to third parties.
KYC Verification and Document Storage
To comply with regulatory requirements, we ask you to upload a photo or scanned copy of your national ID or passport during account verification on selot. We store these documents securely encrypted on our servers and in secure backup locations. We retain these documents for up to seven years as required by Indonesian law, after which we securely delete them.
We share your KYC information only with regulators or law enforcement if legally required. We do not share it with payment providers or marketing partners. If you wish to update your KYC information, contact our support team — we will securely replace old documents with new ones.
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1
Account registration dataEssential
Email, name, date of birth, national ID are required to create and verify your selot account. We keep these for as long as your account exists.
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2
Payment informationTransaction records
We store your bank account and e-wallet details, plus a record of all deposits and withdrawals. This allows us to process payments and detect fraud.
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Usage and device dataPlatform analytics
We log your login times, predictions placed, games played, and device type to improve our service and prevent abuse. We do not link this to external advertising networks.
How we protect your data
- All data in transit is encrypted with TLS 1.2 or higher
- All data at rest is encrypted using industry-standard algorithms
- Access to sensitive data is limited to authorized staff with security clearance
- We conduct regular security audits and penetration testing
- We do not sell or share data with advertisers or brokers
Our selot Data Practices and Your Rights
Third-Party Processors and Server Location
We use third-party service providers to help operate selot — payment processors, cloud hosting providers, and email services. These partners have strict data-processing agreements and are only permitted to use your data to perform their specific function. We do not authorize them to share or sell your data.
Our servers and backups may be located in multiple jurisdictions, including outside Indonesia. This means your data may be transferred to servers in other countries. By using selot, you consent to this transfer. We ensure that any transfer is protected by encryption and legal safeguards equivalent to or stronger than Indonesian data protection law.
If we receive a legal request from authorities to disclose your data, we evaluate the request carefully. We comply with valid legal orders but will notify you of such requests when legally permitted to do so.
Your Rights and Data Access on selot
You have the right to request access to all personal data we hold about you on selot. We will provide this within 30 days in a portable, human-readable format. You can request this via our support team.
You have the right to request deletion of your data, subject to legal retention requirements. We retain KYC documents for seven years and transaction records for accounting and compliance purposes. Once these retention periods expire, we securely delete your data. You can request deletion anytime — we will delete non-essential data within 30 days.
You have the right to object to certain uses of your data. For example, you can opt out of non-essential marketing communications anytime. However, we must retain data necessary for payment processing, account security, and legal compliance.
Cookies and Tracking on selot Mobile
When you use selot via browser (iOS) or app (Android), we may use cookies and similar tracking technology to remember your login, store your preferences, and analyze usage patterns. These cookies help us provide a smoother experience — for example, keeping you logged in across sessions and personalizing game recommendations based on your history.
We do not use cookies to track you across third-party websites or to build advertising profiles. You can disable cookies in your device or browser settings, but this may limit functionality on selot.
- Session cookies
- These expire when you close your browser or app. They keep you logged in during your session on selot.
- Persistent cookies
- These remain on your device for weeks or months. They remember your preferences and language settings on selot.
- Analytics cookies
- We use these to understand how players use selot — which games are popular, where they encounter issues. We do not link this to external analytics.
Data Breaches and Notification
We take security very seriously on selot. If a data breach occurs — such as unauthorized access to our servers or payment information — we will notify affected users within 72 hours as required by law. We will also notify relevant authorities and provide guidance on protecting your account.
To minimize breach risk, we employ multi-layer security: encryption, firewalls, intrusion detection, regular security audits, and staff training. If you suspect your selot account has been compromised, change your password immediately and contact our support team.
Contact and Data Subject Requests
If you have questions about our privacy practices on selot or wish to exercise your data rights, contact our support team via email. Provide as much detail as possible — your account email, the type of request (access, deletion, opt-out), and the reason. We aim to respond within 30 days.
If you are unsatisfied with our response, you have the right to file a complaint with the relevant data-protection authority in your jurisdiction. Our privacy policy may be updated periodically as we improve our practices. We will notify you of material changes at least 30 days in advance.